One or more of your devices is highlighted in red on the My Devices page

One of:

• The PilatusBox system has undergone a system recovery and is currently synchronizing changes made from your devices while the system was down. To facilitate the synchronization of your changes, ensure that your devices can connect to the PilatusBox system.
• The PilatusBox system has been updated to a later version and in order to take advantage of new features, you need to do one of these:
  • Update the PilatusBox applications on the devices listed in red text. For information on updating PilatusBox applications, see Upgrading the desktop application and Upgrading the mobile app.
  • Deregister the devices listed in red text. For information on deregistering your devices, see temp_id__xqx_1.html.