Back up offers you additional data security by allowing you to back up folders that are located on your computer but outside your PilatusBox folder. When you back up a folder, the folder remains in the same place on your computer but is:
- Copied to your PilatusBox account
- Kept up-to-date and synchronized with PilatusBox
You can edit backup folders on your computer but not in PilatusBox. This ensures your files can only be edited from one location — your computer — and are ready to be recovered as is at any point.
Sometimes, your organization may
even back up folders for you. If your organization
is backing up a folder, the folder row in the
dashboard has this icon (
). Since
your organization specifically backed up those
folders for you, you cannot prevent them from
being backed up.
Accessing backed up items in PilatusBox
When you install an PilatusBox desktop application with backup enabled, a folder appears in the User portal and your PilatusBox mobile applications. The folder looks like this:
This is the backup parent folder. The items you back up appear in this folder and you can download them from here as you see fit.
Note
Your organization may have disabled the ability for you to select folders for backup. Even if you cannot select folders for backup, your organization may still be backing up folders for you.Procedure
- If the desktop application is not running, start the application.
- Right-click the application icon (
) in the taskbar.
- In the menu, click Dashboard.
- Click Backup.
- Click Add.
- Select the folders that you want to back up.
- Click Select Folder.
- Repeat steps 5 through 7 for each folder you want to back up.
- Click Save.