Occasionally, the PilatusBox desktop application prompts you to log back into PilatusBox. The frequency of these prompts depends on your company's settings.
Depending on how your company has configured PilatusBox, you are prompted to log back into PilatusBox in one of the following ways:
- With your password
- With your certificate
Note
During the procedure below, a prompt may appear telling you that the certificate for the PilatusBox system is not trusted. To learn more about this prompt, see Accepting PilatusBox system certificates.Procedure
- In the reauthentication prompt, type in your password or select your login certificate.
- Click OK.
- If you are using a certificate that has a PIN code associated with it, type in your PIN code.