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PilatusBox User Help

Using the application folder to collect diagnostic data

If the desktop application isn't running and you can't start it or if the desktop application failed to collect diagnostic data, you can use the PilatusBox Collect Diagnostics option in the PilatusBox application folder to collect diagnostic data.

Procedure

  1. In the Applications folder, click PilatusBox.
  2. In the PilatusBox folder, double-click PilatusBox Collect Diagnostics.