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PilatusBox User Help

Using Launchpad to collect diagnostic data

If the desktop application isn't running and you can't start it or if the desktop application failed to collect diagnostic data, you can use the PilatusBox Collect Diagnostics option in Launchpad to collect diagnostic data.

Procedure

  1. Click the Launchpad icon.
  2. Click PilatusBox Collect Diagnostics.

Result

If the desktop application was running before you ran the command, the application closes and then restarts after the ZIP file is created.