The synchronization (sync) status of a file in your PilatusBox folder indicates whether the file is successfully being uploaded to PilatusBox.
In the desktop application dashboard, you can view:
- The last 10 files to be synced to PilatusBox
- The files that cannot be synced to PilatusBox
- The conflict files that you created
In the PilatusBox folder, files are marked with icons to indicate their sync status.
Procedure
- Right-click the application icon (
) in the taskbar.
- View the sync status on each tab:
- Recently Completed
- Displays the last 10 files that were added or edited in your PilatusBox account.
Note
The Recently Completed tab does not contain files that have been renamed, deleted, or moved in the desktop app. - Issues
- Displays each file that:
- Could not be added to the PilatusBox cloud and the reason why it could not be added. The row has this icon (
). - Has a conflict with another file. This tab only displays the conflicts that you created. Conflicts occur when two people change a file at the same time. In response, PilatusBox creates two versions of the file. The row has this icon (
).
- Could not be added to the PilatusBox cloud and the reason why it could not be added. The row has this icon (
Optionally, select Include Denylist Files to view files in the PilatusBox folder that have illegal file extensions. The row for each file has this icon (
).